Nacro Annual Report 2025
Every year Nacro produces an annual report outlining the successes and importance of our work.
In this section you can find our annual reports, internal policy statements and external policy and research publications.
Every year Nacro produces an annual report outlining the successes and importance of our work.
The new Nacro Strategy (2025-2028) launched in Spring 2025,
You can view our board of trustees through our declaration of interests register.
As part of our legal responsibility to report our Gender Pay Gap every year. We have published our 2025 Gender Pay Gap Report can be downloaded here. Find out more.
In November 2025 the government commissioned the Right Honourable Alan Milburn to author a report that will seek to understand drivers of the increase in the number of young people who are Not in Education Employment or Training (NEET).
This document includes Humankind’s research which is part of the Better Justice Partnership’s research into understanding media narratives.
This document summarises the results of a multi-stage process of research, development and testing, carried out by Future Narratives Lab in 2025 for the Better Justice Partnership. The research aimed to understand more about ways of communicating to increase public understanding of what works to reduce crime.
Nacro is committed to and has a Statutory duty under Section 26 of the Counterterrorism and Security Act 2015 to provide a secure environment for all our students/service users. Find out more.
Procedures and guidance for those around children.
We have a responsibility to promote the welfare of all vulnerable adults, children, and young people, to keep them safe and to deliver our services in a way that protects them. Find out more.
‘Experiences of ex-service personnel before contact with the criminal justice system’, published in February 2026, is the supplementary report to ‘Ex-service personnel in the criminal justice system’, published in 2024. Forces in Mind Trust (FiMT) commissioned Nacro, in partnership with the University Of Northampton (UoN), to carry out research for the reports.
Nacro are committed to providing an excellent service and welcome feedback from all our Service Users and Students. If you are pleased with our services, please let us know as we will use this information to thank our staff members.
We recognise that sometimes things can go wrong. If you are dissatisfied with something we have done or with the level of service you received, we ask you to let us know. We will investigate what has happened and try and put things right. This will also give us the chance to learn and improve our services.
This policy has been written aligned to the Housing Ombudsman Complaint Handling Code. This policy will be made available on Nacro’s website, alongside our self-assessment against the Housing Ombudsman’s Complaint Handling Code.