Publications Library | Resources | Nacro

Publications library

In this section you can find our annual reports, internal policy statements and external policy and research publications.

Anti Social Behaviour Policy (2024)

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Nacro is committed to responding and resolving issues of Anti-Social Behaviour (ASB) that is reported to it by both its own Occupants and the wider communities within which Nacro works. There are clear regulatory requirements for Registered Providers regarding recording and responding to ASB and this policy sets out Nacro’s response to ASB.

Nacro Housing Compensation Policy (Updated February 2024)

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Nacro is committed to consistently provide an excellent service to all our service users. However, we recognise that there are times when our service fails to meet the high standards we have set. If we fail to meet our own service standards or provide a poor service, we aim to put things right. At times this may involve paying compensation. We recognise that our service user’s support needs may mean that they are additionally adversely affected by any failure to meet expected service standards.

Ex-service personnel in the criminal justice system: Barriers to identification and uptake of support (main report)

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In August 2021, Nacro, in partnership with the University of Northampton (UON), was commissioned by Forces in Mind Trust (FiMT) to conduct research into the barriers to identification and uptake of support for ex-service personnel and their families in the criminal justice systems (CJS) of England, Wales, and Scotland. This research aims to increase knowledge in this area to enable policy makers and service deliverers to better identify and meet the needs of this group, with the intention of reducing the likelihood of ex-service personnel entering the CJS or reoffending.

Download to read the full research and report.

Ex-service personnel in the criminal justice system: Barriers to identification and uptake of support (executive summary)

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In August 2021 Nacro, in partnership with the University of Northampton (UON), was commissioned by Forces in Mind Trust (FiMT) to conduct research into the barriers to identification and uptake of support for
ex-service personnel and their families in the criminal justice systems of England, Wales and Scotland.
This briefing provides a summary of the research findings, which are fully set out in the main report.