My journey with Nacro started after I was referred from probation.
I suffer from severe anxiety and a few other mental health conditions, but when I met my Nacro support worker she really understood my needs. She explained what the steps would be and even helped me with other things, like training and work.
Even when she was working in prison she would email me updates and always be there to answer any questions I had, which helped with my anxiety. She was patient with me and built a really good working relationship, which I was shocked about: I always thought they didn’t care as long as they got paid.
She worked really hard and, after coming up against barrier after barrier, she got me into a shared house.
I honestly don’t even know how to start explaining how this journey has helped with my anxiety and helped me trust people. Learning that agencies like Nacro are there, and have people who actually help – I am so grateful, and I always will be – THANK YOU!!!