Declaration of interests register
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You can view our board of trustees through our declaration of interests register.
Publications library
In this section you can find our annual reports, internal policy statements and external policy and research publications.
Gender Pay Gap Report 2025
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As part of our legal responsibility to report our Gender Pay Gap every year. We have published our 2025 Gender Pay Gap Report can be downloaded here. Find out more.
Nacro Prevent Policy
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Nacro is committed to and has a Statutory duty under Section 26 of the Counterterrorism and Security Act 2015 to provide a secure environment for all our students/service users. Find out more.
Nacro’s Safeguarding Policy Statement
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We have a responsibility to promote the welfare of all vulnerable adults, children, and young people, to keep them safe and to deliver our services in a way that protects them. Find out more.
Compliments, Suggestions, & Complaints Policy 2025
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Nacro are committed to providing an excellent service and welcome feedback from all our Service Users and Students. If you are pleased with our services, please let us know as we will use this information to thank our staff members.
We recognise that sometimes things can go wrong. If you are dissatisfied with something we have done or with the level of service you received, we ask you to let us know. We will investigate what has happened and try and put things right. This will also give us the chance to learn and improve our services.
This policy has been written aligned to the Housing Ombudsman Complaint Handling Code. This policy will be made available on Nacro’s website, alongside our self-assessment against the Housing Ombudsman’s Complaint Handling Code.
Nacro’s Housing Compensation Policy
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Read Nacro’s Housing Compensation Policy
Nacro HOS Complaint Handling Code Self Assessment June
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Read Nacro’s HOS Complaint Handling Code Self Assessment June
Modern slavery statement
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Nacro is opposed to all forms of modern slavery and is committed to acting ethically and with integrity in all its business relationships. We take steps to ensure that adequate processes and controls are in place to ensure slavery and human trafficking is not taking place anywhere in our supply chains.
Subcontractor Supply Chain Fees Policy 2025-2026
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The purpose of this policy is to define the basis on which supply chain arrangements will be managed as defined by the Department for Educations subcontracting regulations.
Care to Learn Terms and Conditions
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Read the terms and conditions for the Care to Learn financial support we offer for students attending our education centres.