Our services in custody are designed to help reduce crime and reoffending. From the moment a person is received into prison, through to release back into the community, we deliver practical support and provide information, advice and guidance.

Our approach focuses on:

  • Assessing the needs and recognising the risks that each individual presents and working with them and other agencies to develop an individually-tailored resettlement action plan
  • Developing appropriate, supportive – and challenging – professional relationships with our service users
  • Recruiting a pool of volunteers, a number of whom are ex-offenders, who support our work and act as mentors and peer mentors for service users
  • Developing close, responsive and effective working relationships with our partners and stakeholders such as police, probation (CRC and NPS), job centre plus, training organisations and colleges, employers, accommodation providers, health services and a wide range of statutory and voluntary agencies.