What courses can I choose?
|Retail Knowledge||1 & 2||Award or certificate||City and Guilds|
|Retail Skills||E3, 1 & 2||Award, certificate or diploma||City and Guilds|
What will I learn?
As lots of retail jobs are in shops, you’ll learn about:
- customer service
- working in a team
- health and safety
- supervising and managing other staff
What qualification will I have?
Depending on which course you take, you’ll have an award, a certificate or a diploma.
How do I complete the course?
You’ll be assessed through an online test, an assignment or a porfolio.
What can I do next?
With your qualification, you can apply for a job as a:
- shop assistant in your local supermarket, high street store or retail park
- retail buyer
- retail manager
Alternatively you can take a related course at a higher level or apply for an apprenticeship in a related work area.