Retail

If you’re thinking about a job in retail, a retail course from Nacro will help. Our courses will give you the skills, the hands on experience and the confidence you need to take your next step.

Age groups

14-16, 16-18

What courses can I choose?

CourseLevelQualificationAwarding body
CourseLevelQualificationAwarding body
Retail Knowledge1 & 2Award or certificateCity and Guilds
Retail SkillsE3, 1 & 2 Award, certificate or diplomaCity and Guilds

What will I learn?

As lots of retail jobs are in shops, you’ll learn about:

  • selling
  • customer service
  • working in a team
  • health and safety
  • supervising and managing other staff

What qualification will I have?

Depending on which course you take, you’ll have an award, a certificate or a diploma.

How do I complete the course?

You’ll be assessed through an online test, an assignment or a porfolio.

What can I do next?

With your qualification, you can apply for a job as a:

  • shop assistant in your local supermarket, high street store or retail park
  • retail buyer
  • retail manager

Alternatively you can take a related course at a higher level or apply for an apprenticeship in a related work area.