Resettlement Plus Helpline
Call 020 7840 6464
Freephone 0800 0181 259 for prisoners only
helpline@nacro.org.uk
Monday to Friday 9am–5pm
Having a criminal record or leaving prison raise many practical challenges, and it can be hard to know where to turn.
Nacro's Resettlement Plus Helpline offers information and advice to people with a criminal record, ex-offenders and serving prisoners, along with their friends and families and support workers, on issues such as:
- applying for jobs with a criminal record
- Criminal Records Bureau (CRB) checks and disclosures
- the new vetting and barring procedures
- unfair treatment due to having a criminal record
- other areas that may be affected by a criminal record, including buying insurance, foreign travel, licence conditions, benefits, debt and sex offender notification
- managing your affairs if you are sent to prison
- preparing for release from prison
- accessing services such as drug treatment
- accessing training or education
- finding somewhere to live
Each year our specialist helpline staff help nearly 40,000 people find the answers they need. And if we can’t help, we’ll try to find another organisation that can.
A helpline adviser
Find a service
Nacro provides a range of services across England and Wales; from resettlement to youth projects, education and employment. Enter your postcode to find a service near you.
