Accommodation Support | Probation | West Midlands | Nacro

Nacro Accommodation Support for people on probation or in prison: West Midlands


West Midlands, UK


What we do

This service supports people on probation in their transition from prison and reintegration into community life. The aim is to build independence and resilience enabling them to live independently, and reduce reoffending.

Our service in West Midlands supports people to access and maintain suitable accommodation as well as address other issues holding them back.

We provide support to people pre and post-release to get accommodation on release from custody. We have volunteers that can also support and assist people on probation to address any identified issues to prevent barriers to accessing accommodation.

The service offers:

  • support making housing referrals to providers and local housing authorities
  • advice and support to access private rented accommodation
  • support to maintain current accommodation
  • advice on access to mainstream services based on need
  • move on support from CAS-2 and probation approved premises.

The service can be delivered face to face at local probation offices and prisons, virtually, or by telephone.

This service is part of the Ministry of Justice’s (MOJ) Dynamic Framework, which commissions rehabilitation and resettlement interventions and services across England and Wales.


To be eligible a person must be:

  • a sentenced male adult 18 or over
  • in custody or community on licence or post sentence supervision.

Partners and funders

The service is directly commissioned by MOJ.

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How to refer

Referrals are directly from the Probation Service only.

Illustration of a young male case study

Case study

A prison leaver was referred to Nacro one day before their release from HMP Stoke Heath into the Dudley area. One of our advisors was able to see this person on the day of release. They assessed their needs and acted as an advocate for them on the day to secure emergency accommodation.

Our advisor assessed there would be a significant reduction in the risk of reoffending if the prison leaver could secure accommodation in Dudley, due to caring duties for his wife prior to his imprisonment.

Through a significant amount of advocacy work, and tenacity in speaking to local housing providers, accommodation was secured. This meant the prison leaver found accommodation close to his wife.