Arrangements for safeguarding are effective. Nacro staff at all levels place learners’ safety as a high priority... all learners have a practical understanding of how to stay safe.


Comments on Nacro Education

Read Ofsted’s feedback here.

Safeguarding is effective. The manager and staff have a secure knowledge of child protection matters and attend training to help update their professional knowledge, which has a positive impact on children's learning.


Comments on Nacro's Osmaston Family Project

Read Ofsted’s feedback here.

Nacro’s safeguarding policy

The safety and wellbeing of service users and learners is at the heart of the service Nacro provides. We are committed to ensuring that students and anyone who accesses our services are free from abuse, harm and neglect, as well as protecting their health, wellbeing and human rights. Safeguarding is the responsibility of all Nacro employees, volunteers and contractors, whatever their role. You can read Nacro’s full safeguarding statement here.

Nacro’s commitment is supported by a strong governance structure with roles and responsibilities clearly defined and promoted. Our nationally recognised best practice on safer recruitment policy includes detailed pre-employment screening and enhanced DBS checks to ensure that we recruit staff with the right values, skills and experience.

Nacro holds an annual safeguarding week in February to promote awareness, share good practice and strengthen our safeguarding policies and practice. Employees and services across Nacro get involved by making pledges, organising events, meeting partner organisations, attending training and engaging learners and service users. Find out more.

Our safeguarding policies, covering the protection of adults and child protection, ensure that we provide a safe environment for all of our students and service users to learn and/or reside in. The policies cover a wide range of issues including:

Domestic violence
Teenage relationship abuse
Female genital mutilation
Child sexual exploitation
Trafficking, exploitation and modern slavery
Forced marriage, honour violence/killings
Gang violence and gang grooming
Online safety (including internet grooming and cyber bullying)

Nacro’s Prevent Policy – Preventing violent and non-violent extremism and radicalisation

Nacro has an up-to-date Prevent Policy as part of its duty to safeguard those using its services. The reviewed policy identifies that Directors and Operational leads have a responsibility for implementing individual prevent action plans for areas. This is done through a risk register and action plan form.

Keeping children safe in education

Nacro adheres to the Department for Education’s latest Keeping children safe in education policy which covers staff guidance, the management of safeguarding, safer recruitment, allegations of abuse against staff and child-on-child sexual violence and harrassment.

Get in touch

If you are concerned about the welfare of a student, service user or young person and wish to talk to someone, please get in touch.

Key contacts

Strategic Safeguarding Lead
Lisa Capper, Education Principal
Email address

Operational Safeguarding Lead
Clare Kirk, Head of Learner Services and Safeguarding
Email address

If you’re under 18 and need to talk to someone, you can contact ChildLine for free on 0800 1111.

If you’re worried about the welfare of a child contact the NSPCC helpline for professional help, advice and support – email or call 0808 800 5000.

Useful links

Child sexual exploitation

Domestic violence
Free 24-hour National Domestic Violence helpline: 0808 2000 247
Disrespect Nobody – information and advice about relationships

Female genital mutilation
NSPCC FGM helpline – email or call free on 0800 028 3550

Keeping Children Safe
Statutory guidance for schools and colleges – download here

Mental health
Mind – email, text 86463 or call free on 0300 123 3393
Samaritans – email or call free on 116 123

Online safety
Child exploitation and online protection

Educate Against Hate
Report online material promoting terrorism or extremism

Substance misuse
FRANKsend an email, text 82111 or call free on 0300 123 6600