Our philosophy

As a social justice charity, one of Nacro’s main aims is to ensure that disadvantaged young people and adults reach their full potential in life. We understand that good quality and appropriate housing is often the first step to unlocking this potential by laying the foundations for stability and improvement. Housing is, therefore, integral to our work.

Safety is fundamental to Nacro. As such, we implement health and safety compliance and we have a National Safeguarding Strategy.

Our housing and wellbeing services

Over the last 50 years, Nacro has developed specialist housing knowledge and expertise in delivering housing solutions for vulnerable groups. This includes people that have experienced homelessness due to current challenges in the housing market.

We currently provide a range of accommodation options including:

  • Supported housing
  • Floating support services

We have expertise in meeting the specific needs of:

  • People who have been homeless
  • Care leavers
  • Young people including teenage parents
  • Women
  • Families
  • Former members of the regular armed forces
  • Victims of domestic abuse
  • People experiencing mental illness or impairment
  • People experiencing alcohol or drug issues
  • People leaving prison
  • People in wider contact with the criminal justice system

We also provide Matrix-accredited housing information, advice and guidance, and specific housing work, see below.

Our approach to developing housing solutions

Our service delivery models are rooted in innovative approaches and our staff are trained in using a “design thinking” methodology to develop our services. We also engage with our service users to co-develop services. These approaches help us to effectively support a wide range of people to change their lives, build their resilience and reach their aspirations.

We adopt a holistic place-based approach when strategically developing our services. This is to ensure that the planning and provision of housing meets the needs of vulnerable groups and people on low incomes.

As an experienced prime contractor, we deliver complex services for commissioners and offer sub-contractors a collaborative approach to partnership. We work in partnership with Resonance to offer a social investment fund available to local authorities to help address their homelessness needs. See our thinking on better commissioning in the current financial climate.