Nacro saved my life.

Alan Pritchard

Service user

Nacro Housing and Wellbeing services provides accommodation, support and wellbeing and community outreach services along with Matrix-accredited information, advice and guidance across England and Wales. This helps a wide range of people to change their lives, build their resilience and reach their aspirations.

We also provide a range of interventions to support service users into the private rented sector, including accommodation, via a national lettings agency. We help those who are most in need, and hardest to engage, to find and/or maintain accommodation. We offer them the opportunity to feel secure, and encourage them to be independent and achieve their life goals.

We are an experienced prime contractor that delivers complex services for commissioners and offers sub-contractors a collaborative approach to partnership.

Safety is fundamental to our work. The Director of Housing and Wellbeing leads our national safeguarding strategy and we take the health and safety of residents in their homes very seriously. See our Health and Safety Policy at Housing and Education Centres.

We work with:

  • Young people including care leavers
  • Teenage parents
  • Families including those on the Troubled Families programme
  • People with mental health issues
  • People with substance misuse issues
  • People with dual diagnosis
  • People with complex and multiple needs
  • People who have been through the criminal justice system
  • Veterans

Nacro works to influence change to reduce the significant barriers that some of our service users face in accessing and maintaining housing, in achieving their aspirations and in being self reliant, connected members of communities.