Being evicted

If you have a Nacro tenancy and have been threatened with eviction you need to act as quickly as possible and get the support and advice you need. Your support worker and staff team will be able to help you keep your home or look at other housing options for you. See here for our advice on homelessness.

Reporting antisocial behaviour

It is important to feel safe and secure in your home. Antisocial behaviour can cause distress and anxiety. If you feel threatened by antisocial behaviour or anything else you should speak to your support worker or staff team as soon as possible. They will be able to help and support you to manage the situation and help you stay safe.

Making a complaint

We are passionate about receiving your feedback and learning from the information we receive. We have clear procedures in place for any complaints and this information will be made available to you through your support worker or staff team and will be in the handbook you receive when you come to Nacro. If you are not sure how to make a complaint ask your support worker or staff team.