Emergency numbers for Nacro tenants

During working hours – weekdays 9am-5pm

Please note – the following numbers are to be used only during working hours – Monday to Friday 9am to 5pm :

Birmingham 07764 194970

Essex 0800 0281958

Lincolnshire 07710 805883

London 020 7587 3622

North West 07709 330293

For Nacro Homes Agency, please find the service relevant to you here.

Out of hours – weekends and evenings 

Please note – the following number is for out of hours times only:

This includes weekends, and anytime outside of 9am-5pm Monday to Friday. 

Derbyshire, Leicestershire, North Lincolnshire, Nottinghamshire, Peterborough, East Riding, South Yorkshire, Sunderland, Staffordshire, Worcestershire, 07977 148580


If you live in a BASS property for emergencies please call:

0300 555 0264 (Support Related Matters)

0300 555 0263 (Maintenance Emergencies)