As told to Melvin Hedges, retail trainer, Ipswich.

Sarah first came to Nacro Ipswich because she found the college environment too big, too noisy and not somewhere that provided a personal enough service.

She also thought, before coming to Nacro, that Nacro was just for troubled teenagers and found very quickly that it is for anyone who wants to improve their qualifications and find a job. She found the work she did at Nacro on improving her maths and English alongside her retail qualification very useful and found the whole experience was rewarding. Sarah says that anyone in need of help should go to Nacro and see what they can achieve.

Nacro also set up a work placement at Peacocks for Sarah. She has since gone on not only to secure a full-time position but has also been promoted to assistant manager. She says that without the help Nacro gave her she would not have improved her qualifications, let alone have secured employment.