As told by Lisa Street, functional skills tutor, Nacro Education.

Jake was initially recruited by the outreach team on to Nacro’s activity programme. It soon became clear that he had behavioural issues and had been diagnosed with severe ADHD at an early age. He had been excluded from school due to his behaviour and was not taking the medication for his condition. With a lot of support, Jake, who had found it difficult to develop new relationships, became more involved in the activities, started making new friends, completed the programme and was offered a place on our Kickstart programme.

Jake found it very difficult to engage with a new learning environment and peer group. But gradually his timekeeping and attendance improved and he completed some workshops. During this time his behaviour was being monitored, and through liaising with Jake’s parents he started to take his medication much more regularly. Jake was then offered a place on a Nacro education course with a view to preparing him for employment.

Again Jake found this transition and settling into a new group very difficult. But gradually he began to achieve the goals set for him and achieved level 1 in maths and English and a level 1 certificate in customer service. During the last month of his time at Nacro, Jake started looking for employment and attending interviews with support from staff. Just before he was due to leave Nacro, he secured a job with GM Communications in Birmingham – somewhere he, as he himself says, would never have gone to if it had not been for Nacro.