This is the accessibility statement for the Nacro Mental Health site. All pages on this site are designed to comply with WAI level 'A' standard. This means that the site will adhere to the following:

1. Uses clear and simple language
2. Does not depend on colour to show anything of importance
3. Avoids causing the screen to flicker or blink
4. The font size is adjustable using your web browser
5. Access keys are available for ease of navigation
6. A text equivalent for every none text element is used
7. We have avoided using software that may present difficulties to some of our users e.g. Macromedia Flash

Font Sizes

To change font sizes in Internet Explorer go to View, Text Size and then select the appropriate size from the list.

Access Keys

Each of the main areas of the web site have an AccessKey assigned to them. This means that in certain browsers* you can use the keyboard to jump to any main area from anywhere else in the site.

*Please note that AccessKeys are not supported by Internet Explorer 3, or Netscape 4.

AccessKeys work slightly differently on Macs and PCs. Below is a list of the main areas of the site, and the keyboard commands that will jump to them.

Area	PC	Mac
Home page	alt + 1 > rtn	ctrl + 1
About us	alt + 2 > rtn	ctrl + 2
News	alt + 3 > rtn	ctrl + 3
Events	alt + 4 > rtn	ctrl + 4
Frequently asked questions	alt + 5 > rtn	ctrl + 5
Discussion forums	alt + 6 > rtn	ctrl + 6
Resources	alt + 7 > rtn	ctrl + 7
Publications	alt + 8 > rtn	ctrl + 8
Contact us	alt + 9 > rtn	ctrl + 9
Accessibility	alt + 0 > rtn	ctrl + 0
Search	alt + s > rtn	ctrl + s

'alt + N > rtn' means that you must hold the alt key and the N key at the same time, then press the Return key.

'ctrl + N' means that you must hold the ctrl key and the N key at the same time.

Help Using this Site

We have tried to make this site easy for first time Internet users but if you are stuck, this section is designed to help you.

How do I get around this site?

If you want to go to different area of the site, click with your mouse button when your cursor is over a link. Clicking on underlined text takes you to a new page. Whenever your cursor looks like a hand rather than an arrow, it means you can click and go to another page.

To get back to the start page at any time click on the MH Home link in the left hand navigation menu. The start page is known as the home page. Don't worry if you go to the wrong page, just click on Back on the buttons bar of your browser.

How do I change my screen settings?

This site looks best with a screen resolution (the size of what is shown) of 800 x 600. To change this on a PC running the Windows 95 and upwards later operating systems, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar. On an Apple Macintosh, you can click on the Monitor & Sound icon accessed via the Control Panel underneath the Apple Menu to change the resolution.

How do I get back to this site if I leave it?

The address of our site is http://www.nacromentalhealth.org.uk If you want to come back to this site at any time, type in the address in the browser address bar and press enter. To save you doing this more than once, add this page to your Favourites (in Internet Explorer click on Favourites > add to favourites > and then name the page something that you will remember like Nacro Mental Health). If you are using Netscape Navigator - go to Bookmarks. This works in the same way as Favourites.

What are PDFs and how do I read them?

PDF stands for Portable Document File. It's an established way of publishing documents on the web while retaining their original printed design look. You need a plug-in called Adobe Acrobat to read these files. This is available to download free of charge at http://www.adobe.co.uk/support/new.html

How can I view a Word file if I don't have Microsoft Word software?

Microsoft has made a free Word Viewer available to download at http://office.microsoft.com/downloads/ In the Download Centre select Product (Word), Version (2000) and put a tick in the box marked Converters and Viewers. Click on the "Update List" button. When the list appears scroll down to find the Word 97/2000 Viewer (Word 2000) and choose the one that best suits your PC's operating system (either Windows 95/98/NT or 3.x). Then click on the "Download Now" option.

My browser out of date - how can I get a new one?

This site is designed to be viewed using version 4 and above of Microsoft's Internet Explorer and Netscape's Navigator browsers. The latest versions of Internet Explorer and Netscape these browsers can be downloaded free of charge from their websites:

Microsoft Internet Explorer

http://www.microsoft.com/

Netscape Navigator

http://www.netscape.com/

Opera

http://www.opera.com/

More online help

For more online help, visit the BBC's site at http://www.bbc.co.uk/education/webwise/

Other questions

If you have any questions about this site, or you find something that we haven't covered in this section that you would like to know about, contact us to let us know and we will do our best to answer your questions.