helpline@nacro.org.uk

Monday to Friday 9am-5pm

This national service advises prisoners, offenders, ex-offenders, their family and friends, and all those who work with them.

We provide advice, information, training and informal workshops on:

• the Rehabilitation of Offenders Act and ‘spent’ periods
• applying for jobs with a criminal record
• Criminal Records Bureau (CRB) checks and disclosures
• vetting and barring procedures
• unfair treatment due to having a criminal record
• other areas that may be affected by a criminal record, including buying insurance, foreign travel, licence conditions, benefits, debt and sex offender notification
• managing your affairs if you are sent to prison
• preparing for release from prison
• accessing services such as drug treatment
• accessing training or education
• finding somewhere to live

We provide an advocacy service for:

• offenders and ex-offenders who have been treated unfairly and discriminated against because of a criminal record
• offenders and ex-offenders who have been recently barred or think they may be barred from working with children and/or vulnerable adults.