If you are an individual or an employer affected by the issues in our campaign and want help or advice, contact our Resettlement Plus Helpline on 020 7840 6464 Monday to Friday 9am-5pm
or email: helpline@nacro.org.uk
Our friendly and expert advisers provide confidential advice and information to people with a criminal record and employers on issues such as:
- applying for jobs with a criminal record
- dealing with job applicants or employees with a criminal record
- Criminal Records Bureau (CRB) checks and disclosures
- vetting and barring procedures
- other areas that may be affected by a criminal record including buying insurance, foreign travel and license conditions
- general advice on criminal records including accessing services, training or education
Each year our specialist helpline staff help 30,000+ people find the answers they need. And if we can’t help, we’ll try to find another organisation that can.
The Helpline and the Change the Record campaign are run by Nacro, the crime reduction charity.

